What you can put into practice
- Map payment routes and accountable decision-makers.
- Use independently established verification contacts.
- Bind approvals to the final payment details.
- Record exceptions, uncertain outcomes and incident actions.
Where this guidance helps
- Payment risks and accountable roles
- Independent verification and transaction approval
- Urgency, account protection and warning signals
Tools you can adapt
- Quick route
- Payment routes
- Controlled contacts
- Destination change events
- Verification records
- Dual approvals
- Payment events
- Exception decisions
- Reconciliation
- Incident actions
- Payment change policy
- Verification call
- Response pack
- Local adoption
Fictional examples, practical decisions
- A legitimate supplier bank-detail change.
- An urgent payment with an unknown outcome.
Inside the handbook
View the handbook contents +
Condensed topic outline:
- Payment risks and accountable roles
- Independent verification and transaction approval
- Urgency, account protection and warning signals
- Payment-change procedure and verification records
- Supplier-change and uncertain-payment fictional cases
- Response preparation, reconciliation and pilot review